I had one great experience when I mentioned it was my birthday trip. The staff surprised me with a bottle of champagne in my room, which was a nice gesture. The staff were friendly and made me feel welcomed, which added to my stay. However, the noise from the elevators was a drawback and made it hard for me to sleep at times.

The noise from the elevators affected my sleep. I would not recommend a room near them. Overall, I thought my stay had both great moments and challenges.

The location was perfect for exploring New Orleans. The room was clean, and I loved the comfortable Heavenly bed. The staff members were friendly and helpful, making my stay enjoyable.

Parking could be confusing.

The stay featured beautiful room views and a helpful staff, which made my visit enjoyable. However, the delays in service, especially at breakfast, and some minor cleanliness issues detracted from the overall experience. With a great location, it's well-suited for both business and leisure travelers.

It was just a reliable pick for a brief sojourn in New Orleans with extraordinarily good value for money. The property is in a very good location, close to many attractions. Make sure to check the room availability before arrival.

This place suits me perfectly with free wi-fi, a fitness center, and 24-hour reception. I appreciate how the staff helped return my documents I accidentally left. Highly recommend for a comfortable stay!

Comfortable room, friendly staff, with amazing views of the river from our King Suite, making it easy to relax after exploring the nearby attractions due to the convenient 24-hour reception service.

One minor issue was the breakfast options, which could be improved.

Great location and awesome staff, but parking was cramped and awkward.

The decor was elegant and welcoming, making me feel right at home. The accessibility features were thoughtful, allowing effortless movement around the hotel and the stunning views of the Mississippi River from my room were just spectacular!

More seating in communal areas would be nice.

The location was perfect. I loved the clean and comfortable room with a great view. Staff members were friendly and welcoming. The fitness center was well-equipped. Highly recommend for anyone visiting!

A Memorable Stay with Riveting River Views!

Had an incredible 3-night stay in a lovely Traditional Queen room with a stunning view of the river. Despite a delayed microwave delivery, the vibrant lobby atmosphere and terrific Central location made up for it! Enjoyed tasty snacks, and for future guests, definitely check out local dining options nearby!

I had a truly delightful stay! My room offered breathtaking river views and a plush king bed that felt like sleeping on a cloud. The staff went above and beyond, especially Nick, our valet, who made our entire experience smoother and more enjoyable.

Do recommend! 😊❤️

The hotel had great views of the river and was perfectly located for visiting New Orleans' attractions. However, the staff seemed poorly trained, with issues like unhelpful service and housekeeping problems. Overall, it has potential but needs improvement in service consistency.

We loved our spacious room with a fantastic river view! While enjoying our stay, we visited the Audubon Aquarium of the Americas, which was both fun and educational for everyone, including the kids. The staff were friendly and eager to help.

My kids wished there were more dining options for family meals. Room service took a long time, and we had issues with breakfast orders.

Location is fantastic near shopping and food. Staff needs better communication about cleaning schedules. Valet parking is $50 per day. Room with a river view was nice but noisy at night from trains.

amazing views and fantastic staff

the westin new orleans shines with its breathtaking river vistas and impeccable staff, ensuring a memorable stay. pro tip: breakfast options are plentiful, but the bar drinks could be pricier.